Return & Refund Policy

Returns​

All sales are final. Due to the nature of our hair products and services, we do not accept returns or exchanges. This policy is in place to maintain the highest standards of hygiene and product integrity for all our clients.

 

Please review your order carefully before completing your purchase. If you have any questions about a product or service before buying, please contact us — we’re happy to help.

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Refunds

We do not offer refunds on any products or services. All purchases are final.

 

At Jah Natural Hair Salon, we take pride in the quality of our work and the care we provide. Please contact us directly if you have concerns about a product or service. While we do not issue refunds, we are committed to addressing any issues and ensuring a positive experience for our clients.

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Exchanges

We do not offer exchanges on any products or services. All items are final sale.

 

To ensure the safety and satisfaction of all our clients, we cannot accept used or opened products for exchange. Please double-check your selection before purchasing. If you have any questions or need help choosing the right product, feel free to reach out — we’re here to assist you.

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Damaged Products

If your item arrives damaged, we’ve got you covered. Please send a clear photo of the damaged item to prove the damage. Once verified, we’ll ship you a replacement product free of charge.

 

To report a damaged product, contact us with your order details and a photo.

 

We’re committed to making it right and appreciate your understanding.

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Contact Information
For any questions about our Return & Refund Policy, please contact us.